Does HEY Work With Gmail, Outlook, or Apple?

No, unlike other email clients like Superhuman, HEY does not work with Gmail, Outlook, or Apple. They are a fully standalone email client (giving you the @hey.com email domain). If you'd like to use HEY with any of your other accounts, you'd have to set up email forwarding from that account to your @hey.com email address, but do note that responding will come from your @hey.com email address, not the account the email was originally sent to.

Can You Use Custom Domains with HEY?

Yes, you can use a custom domain with Hey, although note that it'll be sending via SMPT (an older email sending technology) so you'll have a less integrated custom email domain experience when compared to using a proper email sending service like Google Workspace alongside a layer-atop email client like Superhuman.

Should I Use HEY for My Business?

While you technically can use Hey for your business using their custom domain hosting functionality, you're going to be giving up a lot in future integrations/email infrastructure, and proper security management control as you scale. Let's just say that as a Google Workspace partner/reseller/certified admin of nearly a decade (and once an IT MSP), if a company came to us saying they are either using or want to use HEY for their business, we'd not even want to take them on as a client. So take this into consideration if seriously considering HEY for your business email solution.

Should I Use HEY for Personal Email?

You can give HEY a shot for personal email usage, although just know that you're committing to fully moving over to a new email address entirely (name@hey.com), for which you need to update everyone on this, and you're essentially locked in to continue paying for HEY to keep this email address. Unlike that of using something like Gmail, where your email address will continue to exist.

What Happens If I Cancel HEY?

If you cancel HEY then they will delete all of your emails, contacts, and attachments, and your @hey.com email address will turn into a forwarding email address (so you can direct it to send to your Gmail or other email account after cancelling), so long as you paid for HEY for a year or more. That said, you can't reply from that email address unless you're a paying HEY member.

Can I Keep My HEY Email Address After Cancellation?

If you paid for at-least 1 year of HEY, then you can forward it "permanently" to a different email address even after cancellation. That said, you are not able to respond from your HEY email address unless you become a paying user again.