Superhuman Mail

I've reflected a lot on this recently with the rise of every AI tool out there claiming they can now manage your inbox for you. There are three main reasons I continue to use Superhuman Mail:

1. Incredible user interface: I've tried every major email client out there, and at the end of the day Superhuman's user interface is the most thoughtful and modern. It makes checking email more enjoyable.
2. Thoughtful AI features: You can toggle on AI email drafts so that replies are drafted for you. I don't want AI sending emails for me, I still want to review them and this is a good balance.
3. Team features: We recently brought on a Head of Partnerships. Using threads to discuss deals underneath each email makes collaborating on email so much easier.

We cover all of these key features below.

If you hate clutter and get easily distracted, you'll love Superhuman Mail. You get a refreshingly simple interface to triage through your inbox. And not to mention, when you hit inbox zero you're award with a new stunning image everyday.

Set filters so that you can have different inbox splits (for example, filters for emails that are Important, Newsletters, Team Emails, Tax Emails, Calendar Alerts, and Notifications). It keeps you in flow when triaging your inbox and reduces context switching.

You can also use AI auto-labels to create Inbox Splits. For example, I have an auto-label and Inbox Split for “emails about taxes” or “partnership emails.” When an Inbox Split is empty, it disappears from your view.

Set reminders to be returned on your emails if someone hasn't responded, mark messages as done with hitting a button and label messages with ease. Since we started using Superhuman Mail, we see inbox zero way more often.

More than that, Superhuman Mail uses AI to help you follow-up on emails that need a response. If you don't get a response in a few days, Superhuman Mail will automatically return the email to your inbox, draft a reply for you, so all you have to do is hit send.

Read statuses are super helpful for our team too (if I send an email and Andra (my Co founder) is cc'd, she can also see if the recipient opened the email or if I am in the middle of typing a reply. This has been so helpful for collaboration 🤜 🤛).

Imagine this: you just hired an assistant. As part of their training, they read through thousands of your emails to learn how you talk to customers versus teammates versus vendors.
Then she starts drafting replies for you. You get an email, she writes a reply. You send something and never hear back, she writes the follow-up. All you do is check her work before hitting send. That's exactly the experience we've had with Superhuman Mail's AI drafts. And it's $30 per month rather than $30 per hour!

This is why we named it the best AI tool for email.

If you want to tweak what was written, then you can ask AI to re-write with commands like "shorten", "lengthen", "simplify" or "improve writing".

Superhuman Mail's new AI features are impressive.

You can prompt Superhuman Mail to write an email for you from your mobile app. For example, when I was in London I said "Write an email to Jon and ask him if he can grab coffee while we're in London in May". So this isn't dictation, it's giving instructions like you would to an assistant and Superhuman Mail will write the email and even do its best to find the contact and populate the email field.

AI search allows you to ask any question about your inbox in natural language, and Superhuman Mail will return with an answer based on your inbox and provide the emails that it is referencing.

I can't tell you how much time I used to spend searching my inbox with "exact keywords". This is now totally eliminated with the AI search feature.

You can set up rules for how you'd like emails to be handled helping certain types of emails totally skip your inbox 🤯 For example, use AI to auto-respond to job applications thanking them for applying, then auto-forward their email to your hiring manager, AND mark the email as done in your inbox.

Superhuman Mail allows you to fully collaborate with team members regardless of whether or not they are even using Superhuman Mail.

With their new team collaboration and shared comments functionality, you can easily share existing email threads and move your private Slack chats into Superhuman email threads (right where they belong).

This has come super handy for us when we've had sales negotiations (very helpful to @mention each other and check-in if what is proposed makes sense), or to more thoughtfully respond to a customer.

You can also share drafts with your team members and collaborate in the comments to refine your message.

Use their advanced features like saved snippets for a re-usable bit of text that you use often and you'll save a ton of time. You can even share these snippets with team members to better collaborate.

Superhuman Mail also has an MCP connector with Claude and ChatGPT, allowing you to build workflows around your inbox.

For example, you can ask Claude to find all emails that were opened that day but never received a response, then send a follow-up email.

Or, if you use something like Granola as your AI note taker, you can ask Claude to check all your notes from the day and draft follow-up emails for each call.

Technically you can just use the chatbot interface to triage through your entire email, but personally I still prefer having an interface to go through my emails.

As you're typing "Hey, do you want to meet Wednesday?" Superhuman Mail's calendar will automatically pop open on the right hand side so you can see your availability. You can also hit a keyboard shortcut [0] to see and manage your full calendar.

You can even ask Superhuman Mail's AI Assistant to create calendar events on your behalf in natural language.

Use the keyboard shortcut [CMD] + [shift] + [a] and Superhuman Mail will automatically let you share your calendar availability with someone. You can either share one-off availability, or even create an entire booking page. We loved the user experience!

Superhuman Mail also allows you to triage through your inbox using only keyboard shortcuts.

I was a skeptic for years, until I finally gave it a shot. Learned some of the simple keyboard shortcuts like [e] for archive and [h] for snooze + some additional fun shortcuts like [#] for delete, and [!] for spam.

Don't like memorizing keyboard shortcuts to get through your email more quickly? Great, then just press [CMD] + [k] for the command bar → the Superhuman Mail key, which allows you to do absolutely anything from anywhere just by typing.

Oh, and the mobile Superhuman Mail app. You can mark messages as done in literally one second on the go via the Superhuman Mail mobile app. Triaging your inbox on the go has literally never been easier. You can also go ahead and "snooze an email for when you're on your computer", because sometimes you just want your full keyboard.

Want to access more info quickly on the person that just emailed you? Superhuman Mail's right hand bar will pull in the social media profiles of the person your writing to for easy access.