What is ClickUp?
ClickUp is best categorized as an "all-in-one tool", even though it started off as more of a project manager, and is quite task management focused at the core. ClickUp now offers tasks, docs, whiteboards, time tracking and even chat. They are truly trying to do it all.
ClickUp appeals to folks who want one tool to manage all work-related projects and processes. These folks don't typically need nor want the best project management tool, or best docs, or best of anything, they just appreciate that one tool (ClickUp) bundles all the apps together under one subscription.
ClickUp Limitations
The main complaint we've heard about ClickUp is that there is too much configuration and customization. We know this is draw for some, but for most folks, the amount of stuff going on within ClickUp is overwhelming. For instance, many of their features are irrelevant if you're just wanting to use ClickUp for project or task management, making the simple things difficult to find and accomplish.
With that, users of ClickUp report feeling like there is too much clutter that gets in the way, making it difficult to find where things are or you are shown buttons that you have no idea what they're used for. There are SO many options to sift through that you can't find what you're looking for unless you've been using the platform extensively and know it inside and out.
With too much "noise", it's easy for team members to miss being notified in a thread, spending too much time searching for things or wondering about the progress of projects. This steep learning curve for teams makes it difficult to truly adopt and buy-into.
Another complaint we've heard countless of times is that ClickUp is slow to load. While this might not seem like a big deal at first, when you're waiting 3-5 extra seconds for a tool to load, it can certainly get frustrating and slow you down.
ClickUp Pricing
- Free Tier: ClickUp has a free forever tier for personal use or hobbyists. It wouldn't work as a free project management tool due to the feature limitations.
- Unlimited: $7/mo per seat on the annual tier. This is an introductory tier for small teams. While ClickUp does offer quite a few features on this tier, like Asana and Monday, ClickUp gate keeps their advanced automations behind the next tier up.
- [BEST 🥇] Business: $12/mo per seat on the annual tier. Comparing Asana and Monday, ClickUp is the least expensive of the bunch for their business tier. Their business tier unlocks all of the features you'd expect, including advanced automations, time tracking and workload management.