The team knowledge base/documentation category is an interesting one. Particularly because it seems that time-and-time again, the most successful apps in this space (e.g. Notion + Coda) have a hard time... Well, staying settled in this specific category.
This is also what makes it so interesting for an incumbent to come in and take it over by, well... simply focusing on shared team knowledge management 😅 like that of Slite.
While it's easy to say: great—we created a nice note taking/documentation tool, now what's next to increase our TAM (Total Addressable Market)? Well, project management is a $100bn+ TAM, and projects involve notes and tasks, so let's build a task component to our documentation tool—aaaand Notion was born. Which then naturally evolves into an all-in-one tool, for which you can read our thoughts on that category as a whole here.
That said, what if a team focused specifically on being a better shared knowledge base? Helping your team actually find what they're looking for across the shared company brain, helping your team make collaborative decisions, and just laser-focused on just doing all of that... Better.
That's the lens you should read the comparisons below with—which is the best tool at actually improving your team collaboration and knowledge management?
Something you might have noticed by now is that we are quite bullish on using the best tool for the job, and where it falls short, finding the best tool for that specific category and integrating the two when absolutely critical.
So in looking at that methodology with the Knowledge Base lens, we're seeing Slite as leading the charge in actually moving this category forward—helping your team find information and make better collaborative decisions.
You can be assured that if you sign up with Slite, your team will know exactly what it's used for, the purpose is behind it, and the features that come with it will be around improving the team knowledge experience.
If you go with a tempting solution like Notion, give it a few months, and someone on your team will think it's a good idea to turn it into a CRM. And then a project management tool. And then your team will end up getting completely overwhelmed trying to make sense of it all.
Without some focused opinionation and purposeful feature restriction (like Slite has), your team will attempt to turn into an app builder and product manager, crafting a unique tool for your business. We're here to tell you that your operations person is not a product manager.