Review Summary
Review SummaryGoogle Sheets works for basic, non-structured spreadsheet tasks but completely fails if you need database-style relationships or want to use it as a CRM. If you care about connecting data across companies, people, opportunities, or tasks, skip Google Sheets and look at something built for that instead.
What is Google Sheets?
What is Google Sheets?Google Sheets is great as a flexible and non-structured spreadsheet, but pales in comparison to other tools which are more database-focused.
You should never attempt to use Google Sheets as a CRM because it has no structural relational capabilities. For example, tying in the relationship of how a company connects with the people at the organization, connected opportunities and tasks is just not possible in a scaleable way.
We often recommend a tool like Airtable over Google Sheets in most cases, unless it is for purely financial information, and have almost entirely eliminated the need for Google Sheets across our entire team.
If you're tempted to use Google Sheets as your CRM and don't want a more fully-fledged CRM like Copper, you might want to try out Folk instead.
Categories
CategoriesGoogle Sheets fits into multiple categories based on what it actually helps you do. Each category highlights a different strength and the efficiency points it earned, helping you compare tools not just by features, but by how well they actually perform.
Keep exploring the best software across categories, or explore Google Sheets alternatives
