We believe there are better options available in this category, read below to learn what this software does well, and what they could do better. ⤵
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Get through your inbox 2x as fast (for teams of all sizes).
Superhuman is the best email client made for busy professionals who want to enhance their email experience. If checking your emails is often an overwhelming, dreadful feat and wish there was a way you could spend less time on email, then Superhuman will almost certainly make your day better.
We've been using Superhuman for over 5 years as our email app and couldn't see life without it! And trust me, I used to bet the person that said "would never pay for email" but after trying it for the first month...I couldn't imagine going back, and here I am now 5+ years later, still a paying customer and am happier for it, it's that good.
Superhuman has a beautiful, minimal design and will help you get through your email faster. If you get more than 10 emails a week, we recommend trying Superhuman for at least 30 days (it's free) before committing to another solution.
Sign up here for a free month of Superhuman.
Superhuman is a layer atop of Gmail or Outlook. You no longer have to even log into Outlook or Gmail as when using Superhuman, you navigate your emails straight from the Superhuman web app, desktop app, or mobile app.
On the computer, you can use Superhuman without even touching your mouse, navigating email super fast through keyboard shortcuts alone (you can still use your mouse if you wish though!). If this sounds intimidating, don't let it! When you sign up for Superhuman, a specialist will take you through a 30-minute onboarding call, teaching you in the in's and out's of the tool.
With Superhuman you get through your emails super fast. Easily snooze emails for later, answer quickly using Superhuman's AI feature, and create Inbox Splits to help triage through specific types of emails in chunks. After using Superhuman for 2 weeks, our bet is you won't want to go back to life without it, it's a killer productivity app.
Get a free month of Superhuman.
Not only can you use AI to help you draft responses or write an email "in your tone" (it learns from your previous emails!), but their AI search is also fantastic.
AI search allows you to ask any question about your inbox in natural language, and Superhuman will return with an answer based on your inbox and provide the emails that it is referencing.
I can't tell you how much time I used to spend searching my inbox with "exact keywords". This is now totally elimintated with the AI search feature.
You can share email threads with others (whether they are on your team or not) so you can collaborate under email.
This has come super handy for us when we've had sales negotiations (very helpful to @mention each other and check-in if what is proposed makes sense), or to more thoughtfully respond to a customer. Read our entire Superhuman Team Comments review here.
If you share this link with your entire team, you will all get a free 30 days to test it out together.
There is no discount on annual pricing for Superhuman, although if you sign up using this link you will get your first-month free.
Email sucked for years. Gmail, Outlook, and Apple took their eye off the ball. Then along came HEY.
Finally someone trying to innovate within the email space, something that is completely dominated by Google and Microsoft (and I suppose Apple mail). For better or worse, you'll get your very own hey.com email address, which means it's likely to have very little spam. That said, you'll have to let all of your family and friends know of your new email address.
The biggest problem is that unlike that of Superhuman (a smart layer atop of Gmail/Outlook), with Hey, you're giving complete control of your email (and calendar) over to Hey. All of this in exchange for a snazzy new @hey.com email address.
After you've gone and given everyone your new hey.com email address, you'll quickly realize that you're now locked in to Hey... Forever. Using it for personal usage and don't want to pay for it anymore? You now need to somehow let everyone know that you're switching email addresses again.
As you keep going deeper, you'll realize that you're actually giving up a lot by having Hey essentially manage your personal data and email. So all I'd say is you'd better love their email service early on if you're going to go through all the work switching over.
If you're on the site right now, you're probably more B2B and productivity-focused, and if so, you've probably also heard of Zapier (maybe? If not, it's cool, go check it out).
Anyway, yeah, Hey has no API, you can't use Zapier with it, but not just that, all of the awesome email tools that upgrade functionality to your email like Mailman, or heck, even your CRM (with automatic email ingesting like with Copper and Gmail + Google Calendar). Gone gone gone. So if you're even slightly considering using Hey for your business email (which you can for $12/user/mo, bring your own domain, and lose all integration with that). Yeah, it just doesn't make sense.
Gosh was I excited for Hey when it was first coming out... Had I actually thought about all of the above though, I would have surely been a bit less excited by what I'd ultimately be giving up by using Hey 😅
It's so clear who Hey was building for when finally seeing the big hyped up reveal, was it the software lover? The tech founder? The designer? Nope! But rather my mother, and maybe children? And yet here I am, someone that was happy and willing to pay the $99/yr (well for a 4+ character email address, but more on that in the pricing section)
The product uses huge icons, childish text, and bright color gradients everywhere. They even tried renaming the features that we all know and understand like Inbox and Snooze to "Imbox" and "Bubbleup" for no reason other than to try and be "cute". It just doesn't connect with me, the UI was not built for me, and it's an awful use of screen real estate everywhere you visit in the app. I continually got frustrated when using it, asking why, why, oh why? 😢
If you love big buttons and big text, you'll love the UX of Hey email. We'll get more into the UX in bits and pieces more in the features section below.
Credit where credit is due, the thing that Hey did focus on was "how do we simplify the email app experience and re-think how we can make ideas like inbox zero core to the experience?
They have some cool features around blocking new emails before they come through (requiring you first approving access). Essentially baked in functionality that you'd have to use a tool like Mailman + Gmail or Superhuman to get working out of the box.
I have a friend that uses and loves Hey for his personal account, and uses Gmail (Google Workspace) for his work account. Believe it or not, he has all of his Hey emails forward to Gmail, and he checks/triages his emails in Gmail on mobile. He doesn't like the Hey mobile app, but the truth of the matter is that just sounds like a lot of extra work 😅
Ultra-short 2-character addresses like [email protected] are $999/year, and 3-character addresses like [email protected] are $349/year. All other @hey.com email addresses, 4-characters or more, are $99/year.
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