We believe there are better options available in this category, read below to learn what this software does well, and what they could do better. ⤵
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Get through your inbox 2x as fast (for teams of all sizes).
Superhuman is the best email client made for busy professionals who want to enhance their email experience. If checking your emails is often an overwhelming, dreadful feat and wish there was a way you could spend less time on email, then Superhuman will almost certainly make your day better.
We've been using Superhuman for over 5 years as our email app and couldn't see life without it! And trust me, I used to bet the person that said "would never pay for email" but after trying it for the first month...I couldn't imagine going back, and here I am now 5+ years later, still a paying customer and am happier for it, it's that good.
Superhuman has a beautiful, minimal design and will help you get through your email faster. If you get more than 10 emails a week, we recommend trying Superhuman for at least 30 days (it's free) before committing to another solution.
Sign up here for a free month of Superhuman.
Superhuman is a layer atop of Gmail or Outlook. You no longer have to even log into Outlook or Gmail as when using Superhuman, you navigate your emails straight from the Superhuman web app, desktop app, or mobile app.
On the computer, you can use Superhuman without even touching your mouse, navigating email super fast through keyboard shortcuts alone (you can still use your mouse if you wish though!). If this sounds intimidating, don't let it! When you sign up for Superhuman, a specialist will take you through a 30-minute onboarding call, teaching you in the in's and out's of the tool.
With Superhuman you get through your emails super fast. Easily snooze emails for later, answer quickly using Superhuman's AI feature, and create Inbox Splits to help triage through specific types of emails in chunks. After using Superhuman for 2 weeks, our bet is you won't want to go back to life without it, it's a killer productivity app.
Get a free month of Superhuman.
Not only can you use AI to help you draft responses or write an email "in your tone" (it learns from your previous emails!), but their AI search is also fantastic.
AI search allows you to ask any question about your inbox in natural language, and Superhuman will return with an answer based on your inbox and provide the emails that it is referencing.
I can't tell you how much time I used to spend searching my inbox with "exact keywords". This is now totally elimintated with the AI search feature.
You can share email threads with others (whether they are on your team or not) so you can collaborate under email.
This has come super handy for us when we've had sales negotiations (very helpful to @mention each other and check-in if what is proposed makes sense), or to more thoughtfully respond to a customer. Read our entire Superhuman Team Comments review here.
If you share this link with your entire team, you will all get a free 30 days to test it out together.
There is no discount on annual pricing for Superhuman, although if you sign up using this link you will get your first-month free.
Team inbox and chat tool that empowers teams to collaborate around email, SMS & social media messaging apps.
While we don't think Missive is the best email app, it does solve two problems really well. The first being that it helps consolidate all your inboxes across different platforms (email, WhatsApp, SMS, social media).
The second, is that it helps team members collaborate on answering to messages. Whether it's via assigning messages to the best person suited to respond, or discussing the best way to respond privately internally via the team chat feature.
If you're looking to delegate your inbox and get your team to help respond to messages, Missive is the ideal solution. You don't need to give full access to your email inbox to team members, just simply assign the emails you want taken off your plate!
Do team members typically need your input when responding? With Missive they can easily send you a private chat message to get your help, right on the platform. All of this makes Missive great for remote teams.
If you're wanting team collaboration on emails, Missive will be a better choice as Superhuman doesn't have these features (yet anyway!). Also, if you're wanting a unified inbox for emails, SMS messages, WhatsApp, and social media DM's, Missive will also be a better choice for you.
ButiIf you're comparing Missive vs Superhuman for solo-use (without a team), Superhuman has a much more beautiful minimal UI and the user experience is also a lot more smooth. Superhuman's interface isn't designed like every other email app out there, they put a lot of thought into making email more simple to use, yet more powerful.
If you're a professional who wants the best email experience, Superhuman is going to be your best bet (it's what we've used here at efficient app for 5+ years).
That said, if you're someone who wants something more budget friendly, Missive is a good choice since they have a free plan.
Missive is a great entry into having a more established Help Desk. We might recommend it for small teams, but for larger teams there are more established tools we'd recommend.
Missive is great for Founders who perhaps are at the point of scaling their business and wanting to bring the greater team in to help support email and messaging tickets. Missive will allow you to start delegating your inbox, and in the meantime, we recommend setting up specific email addresses for different business functions (e.g. [email protected], [email protected]). Missive will be a great tool to help you start to experience this segmentation.
Once your processes are more established, you might want to switch over to a proper Help Desk. The team who built Missive is small (about 3 people), so if you're a more established business, a larger help desk company is probably what you need.
A proper help desk will allow you to have chat features right on your website and separate inboxes for different email addresses (with different team permissions). You will also get great collaboration features like assigning emails to different team members, and leaving notes for one another if further collaboration is needed. Further you get a knowledge base for creating self-service content for customers. Read about the help desk we use, Help Scout or if you want something similar to Missive, check out Front.
All this being said, if you use WhatsApp, SMS, and social media DM's as core messaging components to your business, Missive will be a better choice.
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