This is one of our top picks in the category so we recommend it over others (you're on the right page), read below to learn why we love and recommend it! ⤵
This is one of the better tools in its category, see below if this tool is right for you! ⤵
After trying various link shorteners, I found Short, which was basic but met my needs.
But I didn’t switch to Short.io because it was a great solution – I did it because it was just adequate enough to do the most basic of redirects. Case in point: I never once used it for reporting because it was a complete mess.
Then I tried Dub and was drawn to how simple/clean the UI/UX was. I switched over from Short and haven't look back. Oh, and I now regularly check my reporting/analytics in Dub now as they have much more user-friendly dashboards.
The live chat and help desk for growing SaaS teams. Recommended only if you have a full-time support person.
Intercom is great, but is quite expensive for what you get, and it's super live chat focused.
Something I'm regularly reminding small businesses of is that having a live chat has a huge (hidden) cost associated with it, especially as a small team.
It brings with it anxiety of responding (had one client that wouldn't use the restroom out of fear they weren't there to respond to a customer shortly after implementing Intercom into their business.
Yep, it's safe to say that it didn't last very long for their small team, they are no longer using Intercom.
They also charge based on number of contacts and the various components (features) and it gets wildly expensive very quickly.
They are great though and the industry standard for live chat (if you can justify having a few full-time employees to manage your live chat).
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We've tracked and verified the above companies are using this software in their team's stack.
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