Gorgias

We recommend using a more eCommerce focused help desk like Gorgias that will integrate with your Shopify store.  

This is helpful because you can see your customer order history as a part of your help desk. And because eCommerce stores tend to get a ton of volume in support tickets, Gorgias also offers automation tools to auto-respond to common inquiries, improving response times and saving time for your team.

Popular eCommerce brands like Olipop, Steve Madden, and Marine Layer use Gorgias.

For that reason, we rank Gorgias as the best help desk for eCommerce companies due to its deep integration with the best eCommerce software & tools like Shopify.

Gorgias fits into multiple categories based on what it actually helps you do. Each category highlights a different strength and the efficiency points it earned, helping you compare tools not just by features, but by how well they actually perform.

Keep exploring the best software across categories