We believe there are better options available in this category, read below to learn what this software does well, and what they could do better. ⤵
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Throughout our article below, we'll use the words overwhelming and overly complex a lot.
Many of the most popular project management tools are designed for large teams and organizations, and they can be overwhelming and complex to set up and use for smaller teams. Here's what to keep in mind:
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The project manager for large teams looking for an all-in-one task and documentation tool.
ClickUp is best categorized as an "all-in-one tool", even though it started off as more of a project manager, and is quite task management focused at the core. ClickUp now offers tasks, docs, whiteboards, time tracking and even chat. They are truly trying to do it all.
ClickUp appeals to folks who want one tool to manage all work-related projects and processes. These folks don't typically need nor want the best project management tool, or best docs, or best of anything, they just appreciate that one tool (ClickUp) bundles all the apps together under one subscription.
For instance, say you were looking for the best project management tool, then you'd want to consider Asana for larger teams, or Motion for smaller teams (if you're seeking simplicity) because they are both focused only on one thing: project management.
You might like ClickUp if you fall into one or all of the below categories:
The main complaint we've heard about ClickUp is that there is too much configuration and customization. We know this is draw for some, but for most folks, the amount of stuff going on within ClickUp is overwhelming. For instance, many of their features are irrelevant if you're just wanting to use ClickUp for project or task management, making the simple things difficult to find and accomplish.
With that, users of ClickUp report feeling like there is too much clutter that gets in the way, making it difficult to find where things are or you are shown buttons that you have no idea what they're used for. There are SO many options to sift through that you can't find what you're looking for unless you've been using the platform extensively and know it inside and out.
With too much "noise", it's easy for team members to miss being notified in a thread, spending too much time searching for things or wondering about the progress of projects. This steep learning curve for teams makes it difficult to truly adopt and buy-into.
Another complaint we've heard countless of times is that ClickUp is slow to load. While this might not seem like a big deal at first, when you're waiting 3-5 extra seconds for a tool to load, it can certainly get frustrating and slow you down.
Shortcut unites planning and development into a single experience with tightly integrated Issue Tracking, Sprint Planning, Roadmaps and Goals.
Shortcut used to be called Clubhouse and they were spiraling as a company, forced to rebrand because the perception around them wasn't great.
The marketing team changed what people thought of them as, but from a tech stack perspective, they are an incredibly old company, over a decade old, built atop a super legacy tech stack.
So if you're looking for a modern project management tool, we'd say avoid this decade-old software product with loads of tech-debt.
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