We believe there are better options available in this category, read below to learn what this software does well, and what they could do better. ⤵
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The referral category deserves a bit of an explanation because we continually see confusion arise when it comes to the competitors in this space. You'll often hear terms like "affiliate", "referral", "link tracking", and "partner portals" all used interchangeably.
And with that, not all referral tracking tools are created equal, nor are they focused on the same needs. They can actually be broken up more into 5 main sub-categories:
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PartnerStack is a partner ecosystem management platform that helps companies build an manage their partnership programs (along with affiliate/referral tracking).
PartnerStack is one of the main leaders in this space. They try to be more than just an affiliate tracking (think link click and attribution tracking).
That said, when comparing it to the newer entrants in the space like Dub Partners, it's pretty difficult to choose PartnerStack over it, as Dub Partners has better pricing, a more user-friendly interface, and is actually a full-fledged link tracking platform at the core, leading to better analytics and tracking (for both you and the affiliate partner).
We've used just about every modern solution in the market, from FirstPromoter, to Rewardful, to Referral Rock, Impact, and more. The first few are just basic affiliate link tracking solutions, which often also have a higher churn, because just setting up affiliate link tracking is not the same as building out your partnership go-to-market (GTM) initiative (which PartnerStack is aiming to help with).
They are essentially the gold standard when it comes to a SaaS focused partnership platform (they also have the best UI/UX), well, up until Dub Partners launched onto the scene.
An affiliate tracking tool for large B2C eCommerce businesses like GAP and Honey (not for B2B SaaS companies)
If you are a B2B SaaS company, stay away from Impact. Let me explain: Impact was initially built specifically for large B2C eCommerce brands like GAP and coupon sites like Honey (does that sound like you?).
That said, they've saturated that market and saw the B2B SaaS space as another market to go after. Because of that, they updated their branding to include the SaaS space (largely due to getting a few big-name SaaS companies like HubSpot and ClickUp but don't let that fool you).
There's a reason why the leading B2B SaaS affiliate & referral tracking companies only work with B2B SaaS. Managing affiliates for physical product purchases from an eCommerce store and managing store coupons is a completely different beast than the recurring revenue model of SaaS.
An analogy would be someone that wants to build a web app using a tool like Shopify, all with absolutely no use for an eCommerce store. Shopify has mastered eCommerce. The software that even integrates with Shopify is eCommerce solution-focused. Using Impact for your B2B SaaS affiliate program is using the wrong tool for the wrong job.
If you're a software company, you should use one of the best affiliate platforms that was built for B2B SaaS on day one. In-fact, they actively avoid working with eCommerce companies, because it makes sense, right?
Our recommendation? Dub Partners (it's our top pick), as it was built for recurring revenue models (you know, 3–4 "SKU's"), so they actually understand the concept of free trials, extended onboarding, and subscription tracking, with deep analytics, all without trying to retrofit an archaic platform (Impact).
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