We believe there are better options available in this category, read below to learn what this software does well, and what they could do better. ⤵
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Throughout our article below, we'll use the words overwhelming and overly complex a lot.
Many of the most popular project management tools are designed for large teams and organizations, and they can be overwhelming and complex to set up and use for smaller teams. Here's what to keep in mind:
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The project manager for large teams looking for an all-in-one task and documentation tool.
ClickUp is best categorized as an "all-in-one tool", even though it started off as more of a project manager, and is quite task management focused at the core. ClickUp now offers tasks, docs, whiteboards, time tracking and even chat. They are truly trying to do it all.
ClickUp appeals to folks who want one tool to manage all work-related projects and processes. These folks don't typically need nor want the best project management tool, or best docs, or best of anything, they just appreciate that one tool (ClickUp) bundles all the apps together under one subscription.
For instance, say you were looking for the best project management tool, then you'd want to consider Asana for larger teams, or Motion for smaller teams (if you're seeking simplicity) because they are both focused only on one thing: project management.
You might like ClickUp if you fall into one or all of the below categories:
The main complaint we've heard about ClickUp is that there is too much configuration and customization. We know this is draw for some, but for most folks, the amount of stuff going on within ClickUp is overwhelming. For instance, many of their features are irrelevant if you're just wanting to use ClickUp for project or task management, making the simple things difficult to find and accomplish.
With that, users of ClickUp report feeling like there is too much clutter that gets in the way, making it difficult to find where things are or you are shown buttons that you have no idea what they're used for. There are SO many options to sift through that you can't find what you're looking for unless you've been using the platform extensively and know it inside and out.
With too much "noise", it's easy for team members to miss being notified in a thread, spending too much time searching for things or wondering about the progress of projects. This steep learning curve for teams makes it difficult to truly adopt and buy-into.
Another complaint we've heard countless of times is that ClickUp is slow to load. While this might not seem like a big deal at first, when you're waiting 3-5 extra seconds for a tool to load, it can certainly get frustrating and slow you down.
Trello brings all your tasks, teammates, and tools together.
Trello is probably a project management tool that most people have heard of. It was one of the first project managers to hit mainstream popularity because it was the first project manager to allow for kanban board view from a web app, bringing with it a super user friendly interface.
This was an incredible feat back in 2011 and what resulted in its rise to popularity, especially in the B2C space (general consumers, not majorly breaking into the B2B space). For example, you'd use Trello to manage your personal tasks, maybe more as a prosumer, and less as a business owner.
We used Trello here at Efficient App for years, before ultimately switching to Asana, when they too added kanban functionality, as we felt that Trello sort of got a bit stuck, while their competitors were evolving and working to further innovate in the project management space.
Rating: D
The main differentiation that Trello had was kanban board functionality, and that's about where it started and ends. Thing is, kanban view is now a staple of any modern project manager on the market in this day and age.
Feature set wise, since Atlassian now owns Trello, they've prioritized integrations within the Atlassian suite.
Rating: C-
Let's just say, here's a screenshot of Trello from 2011:
And here's Trello today:
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If this is how much Trello has evolved over the span of 12 years, do you genuinely think that Trello is a leader in the space? To us, it feels more like a relic from the past. There's been huge strides in web development technologies, design esthetics, and more over the past decade, just seems like Trello has failed to get the memo.
Rating: C
Trello does board view well, but that's about the bulk of it. As they haven't really seemed to update Trello much in the past 6+ years, the bulk of the credit that we can give Trello comes from it having incredibly deep integration with the Atlassian suite of tools (e.g. Jira,Confluence, and Bitbucket).
With Atlassian's acquisition of Trello, came with it more of an integration with Atlassian's tooling.
Rating: B+
Trello actually has a pretty solid mobile app on both iOS and Android. This is in part to how much time they've had to perfect it. Early on, being more in the B2C space, and coming out more when the iPhone was gaining major traction, a solid mobile app is something that the general consumer wanted. So this is something they've spent a lot of time perfecting.
Rating: B+
We also have to give Trello credit in this area. They have a super robust API and powerful Zapier connector. If their Zapier connector doesn't have quite what you're looking for, you should be able to do chat you'd like to do using their developer API.
If your team is heavily relying on the Atlassian software stack, then Trello is likely to bring with it some native integrations to help your team out as well.
When looking at the best project management tools on the market, we just can't put Trello that high up on the list. They feel like a very safe solution that hasn't seen any innovation since it was first created.
If you're looking for a modern tool, you'd probably be better off looking at something like Motion vs Trello. If you're looking for something that is solid and stable and has all the project management basics, we'd just be hard-pressed to not recommend Asana over Trello in about every category.
Trello is nowhere the best project management solution on the market, but it is one that most have likely used in the past, or have at least heard of.
We feel like Atlassian acquired Trello to have some type of solution in the project management space, so that they can try to get teams to use and rely on the entire Atlassian suite. Essentially, turning the parent company more into an all-in-one solution, by leveraging many different software solutions, along with native integrations.
We're hard-pressed to recommend Trello for that reason, unless your team is heavily reliant on the Atlassian software stack. If you're not, then pretty much any project manager on our top project management list will serve you better.
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