If you're a small/medium sized business, Calendly will be best for you, while Chili Piper is overkill. Take it from us, a small business who used Chili Piper and then noticed they were very much promoting their Salesforce integrations... and Salesforce is for enterprises 😅
So we ultimately switched off of Chili Piper to Motion (that we still use til this day, although we only have 3-5 meetings per week with basic scheduling needs). But if you have robust scheduling needs, what we really recommend is Cal.
We believe there are better options available in this category, read below to learn what this software does well, and what they could do better. ⤵
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A simple calendar scheduling tool with a solid API for teams of all sizes.
We've implemented Calendly into many businesses over the years as it once was the market leader when it came to online meeting scheduling. But we recently evaluated a new tool called Cal.com and we found that they are much more modern than Calendly. It is are faster, and their workflows are so much more flexible for teams looking to add automated scheduling into their business processes.
Compared to Cal.com, Calendly are feels like the older tool that feels outdated.
So if you are looking for a new scheduler, skip Calendly and grab Cal.com instead, you'll thank us for it!
Conversion-focused meeting scheduler for enterprise sales teams.
Chili Piper has made their mark in the enterprise scheduling and lead routing space.
We were actually using them back in our search to find the best calendar scheduler on the market, and actually replaced Calendly with Chili Piper.
Since we were quite early on in using it though, we didn't realize that they were building every product decision for that of enterprise companies. So never would they integrate with a non-enterprise CRM like Copper, they focused only on Salesforce.
The long and short of it is that if you're looking for a deeply integrated Salesforce meeting scheduler, and terms like "round robin" come up regularly for your team, Chili Piper is probably the solution for you.
If you're instead looking for deeper integration with your CRM and you're using something like Copper or Pipedrive or HubSpot, you might consider Calendly instead. Especially if you're up for using a tool like Outfunnel to deeply integrate it with your CRM.
If you're just looking for the best calendar scheduler on the market, and thinks like speed of scheduling, spinning up a new scheduling link, and priority/focus time blocking are important to you, Motion is definitely the winner in this category.
If you are an enterprise company, using Salesforce, and robust lead routing + your company is sales-heavy, you might consider Chili Piper.
That said, when I was first using Chili Piper, I was really just looking for a low-friction scheduler that was super flexible. It wasn't until finally stumbling upon Motion, that I could finally end the hunt.
If you're a smaller team, or not using an enterprise CRM like Salesforce, we'd highly recommend you taking a look at Motion vs Chili Piper, as Motion is likely to check more boxes, as it also has a baked in tasks right inside of your calendar.
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