We believe there are better options available in this category, read below to learn what this software does well, and what they could do better. ⤵
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The referral category deserves a bit of an explanation because we continually see confusion arise when it comes to the competitors in this space. You'll often hear terms like "affiliate", "referral", "link tracking", and "partner portals" all used interchangeably.
And with that, not all referral tracking tools are created equal, nor are they focused on the same needs. They can actually be broken up more into 5 main sub-categories:
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An affiliate tracking tool for large B2C eCommerce businesses like GAP and Honey (not for B2B SaaS companies)
Impact was built in 2008 when third-party cookies were the norm. While they’ve tried to modernize and adapt to first party cookies with their Universal Tracking Tag (UTT) their system still depends on a redirect “bounce hop” a quick, invisible detour through an Impact domain before sending a visitor to your site. Modern browsers increasingly block or skip these tracking hops. This means tracking never fires leads to unattributed referrals, missing conversions, partner disputes, and ultimately an unreliable affiliate program.
Impact is one of the most expensive affiliate platforms in the industry. Most SaaS companies pay between $10,000–$30,000/year, despite the platform being built for enterprise eCommerce rather than SaaS. More modern, SaaS-native platforms like Dub Partners or PartnerStack often cost less and provide more accurate, dependable tracking thanks to first-party cookies.
Basic affiliate and referral tracking for SaaS.
FirstPromoter is a legacy affiliate management platform used primarily by SaaS companies to track referrals, manage commissions, and run partner programs. That said, it relies heavily on outdated affiliate processes like separate logins for each program, and limited insight into which content actually converts.
FirstPromoter is an affiliate platform that shares the same core problems seen in the Rewardful review. Your affiliates will not care about your program, they will avoid logging in because they are juggling multiple FirstPromoter accounts (this point cannot be understated, and only the highest impact affiliate partners will be frustrated by it). You will be stuck chasing invoices, sending payments one by one, requesting W-9's, sending 1099's, and W-8BENs (to everyone). All of this and you don't even get the tracking needed to see what is actually working (for your affiliate partners, and thus yourself). So, no...FirstPromoter is not worth it and we'd recommend avoiding it if you want a serious affiliate program.
Compared to modern affiliate tracking tools that are completely disrupting the space, like Dub Partners, FirstPromoter ends up just feeling incredibly dated and inconvenient for everyone. When we see FirstPromoter, we don't believe you're taking your affiliate program seriously.
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