We believe there are better options available in this category, read below to learn what this software does well, and what they could do better. ⤵
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Your meeting insights automated—the meeting recorder to understand & champion your users’ needs.
What we love most about tl;dv is that you can take all of your meeting notes directly from a floating pop-up right within the meeting you're in.
As you type the notes, tl;dv automatically timestamps your message and your entire team can also see the notes as they are being written.
No more do we need to find where to take collaborative call notes of which would otherwise not even be connected to the call recording itself.
All of the most important notes and timestamps are automatically sent to everyone on the call (or just your team), and they even have a nifty Slack integration as well.
We do wish it natively integrated with more CRMs though, but know the team is working on opening up the API to allow for it.
For teams of all sizes looking for a modern AI-powered work phone (call + SMS) that can be integrated with other tools.
I was actually one of a few people back in the day that tried to make the pivot from Google Meet and Zoom to Dialpad Meetings (formerly UberConference) happen.
The thing is, at the time, there was just too much friction trying to get people to use and accept Dialpad Meetings, because it's just different from what they are used to using (thank you inertia /sarcasm).
Dialpad Meetings is quite clean—we've always appreciated the simplicity it brings with it. I appreciate them coming at it with a more modern approach, but with that, comes more difficult user-adoption (unless you just copy Google Meet and Zoom identically).
This is where we've ran into the most struggles with Dialpad Meetings. It's just not familiar with most people when joining. They don't know where the screensharing icon is, along with everything else. It's just different from what people are used to. While this is normally fine and we don't want to be too negative on Dialpad Meetings for this point, the truth of the matter is they are just battling inertia (familiarity), and people just hate change when it comes to something they also dislike (Meetings) 😅
Dialpad Meetings doesn't have an API that we can connect into, so there's no current way to create custom integrations outside of what they list on their site (native integrations).
So say you want to create a meeting activity within your CRM (e.g. Copper), you can't do that without a meeting recorder tool that can join your meeting, like Fireflies. So the only way to really do this is to hand off the integration side of things to a meeting recorder tool that has deep integrations with CRMs.
What I did back in the day to get this working actually, was relying on Fireflies to join the call and be the native integration with the CRM. They do have a dedicated landing page for their integration with Dialpad Meetings, although it is still has the URL "uberconference". 😅
There are positives and negatives that come with this approach though.
So all-in-all, we know this isn't the most ideal thing to hear. Without Dialpad Meetings having a proper API though (or a native CRM integration), that's all we can really do here.
If the above is you, all I can say is we hear you... It's overwhelming, confusing, and we were going down this exact same rabbit hole 6+ years ago.
At the end of the day, we ultimately just decided to use Google Meet alongside tl;dv, as the native integration they have between eachother, alongside no longer having to fight the inertia (of people not wanting to try a "new" meeting tool), is where we ultimately found ourselves.
It's also more likely that tools will integrate natively with Google Meet and Zoom, especially because for some reason Dialpad Meetings is choosing to highly restrict their API for internal use only. 🤷
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