We are often being asked by clients what software we are using, and specifically, why we have chosen the software that we have.
As someone that believes in using the best tool for the job + integration, over an "all-in-one solution" approach, I'm quite passionate about the software stack that we use.
So when Ethan from Motion (our calendaring + scheduling solution, that we are obsessed with by the way) reached out looking to understand why we have chosen Help Scout vs the countless contenders out there, I figured it was time to roll this up into a proper blog post.
Let's just say, I've tried every single help desk on the market (and continue to evaluate new solutions), and yet I keep finding myself coming back to Help Scout, and here's why...
(Already sold and just want some free credit? Here's a link to get a free trial + $50 credit)