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FTC

Zapier Stack

4 selected tools to power your business. Chosen for Automation, Help Desk, Payment, and more.

Apps Stack
Deals1

Summary

Summary

As Zapier has grown, they've had to evolve their software stack for reasons that you likely wouldn't have thought 🤔

    Finance

  1. Stripe
    Stripe
    Payment

    Best for large SaaS startups

    Best for large SaaS startups

    Customer Support

  1. Zendesk
    Zendesk
    Help Desk

    large enterprise teams with deep API needs

    large enterprise teams with deep API needs

    Cloud & Documents

  1. Google Workspace
    Google Workspace
    Cloud Suite

    startups, small, and mid-size businesses

    startups, small, and mid-size businesses

    Automation & Integration

  1. Zapier
    Zapier
    Automation

    Best no-code tool for building app integrations

    Best no-code tool for building app integrations

Final Notes

Final Notes

Stack Overview

Zapier's team absolutely loved Help Scout, although they simply grew to a size and scale to where Help Scout couldn't keep up with the API requests that Zapier required.

For that reason, they switched over to Zendesk, many on the support team are still sad about it, but with the size and growth scale that Zapier had, they didn't have any choice (easily many millions of support tickets per month).