We believe there are better options available in this category, read below to learn what this software does well, and what they could do better. ⤵
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The CRM space is probably the largest software category in the world, just ahead of project management. That said, there's 2 types of CRM categories:
Okay, let me explain. Most software will eventually get to a point where they need to determine if they should tack on the "CRM" category to their product offering. And because a CRM at the end of the day is really just a database, most software will justify "adding it" to their toolset.
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An all-in-one project management tool and suite of products for teams.
Monday started off as a project management software, but in order to gain more market share, continued to build tools and expand their offering. They went from being a project management software, to an "all-in-one" tool. They now offer products such as Monday "Work Management" (aka project management), Monday sales CRM and Monday dev (for agile workflows).
When comparing Asana vs Monday Asana wins in the category of project management. Why? Because Monday is trying to be "all-in-one" tool, meaning they are trying to do everything rather than doing one thing super well. Asana is a project management software, through and through. They aren't trying to be anything more.
One area where Monday stands out is it's vibrant interface and bold colors that adds a sprinkle of fun when managing projects. They have different ways to visualize data, like using a 5 star rating system (for priority for example) or timeline views to see project progress. Dragging and dropping tasks in is relatively easy and intuitive. That said, users have reported Monday to be quite buggy in terms of functionality, so when comparing Monday vs Asana in terms of stability, Asana wins this category also.
While Monday offers tiers for small teams, we'd think there are better tools for teams with under 300 employees (like Asana or Motion). That's not to say that smaller teams don't use Monday (they do), it's just going to take quite a bit of work to set it up for success.
Here are the categories, we'd specifically recommend Monday for project management. You may fit into one or all of the below categories:
The main difficulty with Monday is actually getting it setup for success. Many folks create an account, invite their team, pop in some projects and then it sits there as an abandoned tool, with no one on the team actually feeling like its reliable. This comes from not doing a proper Monday implementation (often means working with a consultant). Mapping your processes to Monday and creating team documentation will lead to higher chances of success.
If the above sounds overkill for your business, consider something like Motion as that's more so a project management tool that you can get set up out of the gate and have your team using it fairly quickly (read full Motion review).
All-In-One CRM For Sales & Marketing
We'll get right to it: Avoid GoHighLevel at all costs.
GoHighLevel is essentially a software MLM. You have people that are trying to start businesses or agencies looking for an additional revenue stream, so they purchase GoHighLevel and re-sell it to their customers. So you have these layers on top of layers on top of layers that are selling GoHighLevel.
This is further messed up because you are purchasing a sub license to someone else's GoHighLevel account. Which means you're forever tied to the person who sold it to you, that is also charging you a premium for it. What if they decide to cancel their main GoHighLevel subscription? Or their payment lapses? Well that impacts you, since you sit under them in the purchasing pyramid.
Oh, not to mention you don't own any of your data either. If you want to truly run a business who a good software foundation, do not sign up for GoHighLevel.
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