Summary
SummaryLearn how Dispatch uses their own tool to give an incredible customer onboarding experience via Slack 💬
Marketing & Growth
Websites & Commerce
Customer Support
Team Communication
Final Notes
Final NotesStack Overview
Dispatch has gotten super creative in how they use Slack for internal and external usage because of the flexibility their tool provides.
They invite every new customer of theirs into a shared Slack Connect channel, and then proceed to send drip onboarding messages via the shared Slack channel (get this... instead of via email! Super clever).