Town AI

Town is an AI work assistant built around one "Townie" that learns your work and helps carry out tasks.

If you've ever thought, "I wish I could clone myself", this is the closet I've ever gotten with AI. The idea is that your Townie can answer emails, messages, and do work for you. The work that you'd really rather not do in the first place.

When you create an account, you'll get to name your Townie (mine's name is Evie 🦉). By the time you're finishing onboarding, your Townie will start suggesting work it can take off your plate.

What's most impressive is that there is NO prompting or explaining who you are and about your business (we're all fatigued explaining ourselves to AI tools by now, right?). Once I connected in my tools (email, calendar, Slack), Town immediately knew who I was, my business, and interests, setting up the entire account to be relevant for me.

From there, the more you work with your Townie, the more it learns to think and work like you.

So unlike using ChatGPT or Claude, where every conversation is a fresh session, your Townie gets to know you and your preferences so you can always pick up work where you left off, whether it's on Slack, the web app, and even text messages.

Now the best part is that your Townie doesn't just work with you, it works with your team members too.

Say my team wants my feedback on something, and I've already trained my Townie on how I think about that particular topic. My team can just ask my Townie! I'm still in the thread if I want to jump in, but it moves things along a lot faster.

So some practical examples: if I want to set up a meeting with my team, I don't need to get them to use a booking link. I can just ask my Townie to coordinate with their Townies and set a time on our calendar (no human involved). Or say I'm hiring, I can give the candidate the ability to chat with my Townie if they have follow-up questions. It's kinda crazy!

As someone who has tried every AI agent out there, I was skeptical in terms of what would make Town different. But after using it for a week, it became obvious...I started to feel like I truly had a partner in executing tasks.

No matter where I talked to my Townie, whether it was via text messages while I was on a walk, or handing off work on my computer, I felt like it just had instant context without me needing to explain myself over and over.

My first "aha" with Town was on the first day. It read through my inbox and said, "you send these types of reporting emails every month, do you want me to handle that?", and "I saw you followed-up on this invoice 4 times, do you want me to just take over?".

Um, yes, and yes.

I didn't even realize some of the tasks hiding in my inbox that actually could be delegated. It uncovered hidden work that I was doing, taking up my time and headspace each week.

With that, Town now manages my day-to-day inbox. I set up a daily summary of anything important in my inbox, and I get it to archive the rest.

It will also draft replies for me, and I can just cc my Townie on any email and say @Evie take over (my favorite!!), and my Townie will go back and forth on email on my behalf.

The more I use Town, the more I realize that every time I have that niggling "this is an annoying task" feeling, I just give it to Town.

After I got used to working with my Townie, I started collaborating with my teams Townies too. I realized, I don't always need to bother my team members if I can just ask their Townie to help out instead.

I share a bunch of examples of how we use Town as a team below!

Town is for professionals who want to lean more on delegating to AI, but don't want the hassle of getting lost within Claude Code for 10 hours.

If you just want something that is impressive and works, then you have to try Town (here's a Town discount for 5,000 free credits to start).

It's especially helpful for relationship heavy roles: sales, recruiters, executive assistants, VCs, agencies, and small businesses where there is a lot of meetings, invites, intros, and follow-ups.

Town gets even more powerful with a team.

Picture you're the CEO and the number of questions come at you each day from your team. What if they can just talk to your Townie? Need to give someone access to data from a tool? They can ask your Townie instead of you (and you don't need to give them the logins). Someone on your team needs feedback? Let your Townie do the first pass based on previous feedback you've shared.

Yes, Town has a built-in safety check it calls the Sheriff. Before your Townie does anything, whether that's sending an email, sharing information, or clicking a button inside one of your tools, the Sheriff decides whether it's safe to go ahead or whether it should stop and ask you first.

It uses judgment rather than rigid rules. If a colleague asks your Townie for notes from a meeting you were both in, it'll share them. If they ask about a meeting they weren't part of, it holds back and checks with you.

You can also set permissions person by person: your cofounder might get full access, while a colleague can't see anything financial or health-related.

It should also give you peace of mind to know that Town's Co-founder and CEO is Jean-Denis Greze. He was previously CTO at Plaid (you know, the company that securely connects your bank accounts to apps like Venmo and Robinhood?) If anyone knows how to handle sensitive data responsibly, and has the technical know-how to build the safeguards around it, it's a team led by someone who spent years doing exactly that at Plaid.

Is Town worth it? Yes! There is just something magical about having an AI work assistant at your fingertips. I personally have been reaching for my Townie all the time, giving it more and more work that has been "busy work" for me.

As a team, the biggest win we've had is getting each other's Townies to "handle stuff" without needing to bother each other (e.g. sending docs, giving permissions, coordinating information and schedules).

Before you sign up, make sure to grab your Town discount, exclusive to Efficient App readers.

Town fits into multiple categories based on what it actually helps you do. Each category highlights a different strength and the efficiency points it earned, helping you compare tools not just by features, but by how well they actually perform.

Keep exploring the best software across categories